An excellent listing presentation is one built upon the solid foundation called strategy. You must keep strategy in mind when you create your listing presentation. In this 'how to create a listing presentation' training article we will outline the best strategy to use in your listing presentation. By having the content of your presentation focused upon this strategy... you will significantly increase your odds of 'winning the listing' on listing appointments.
A listing appointment is an interview to represent a homeowner who wants to sell a home. Your listing presentation can be likened to a resume. It outlines your strengthens, talents, strategies, experience, and more. Many agents think they can explain all this to a seller without using a listing presentation. But the best approach is to be prepared for the interview in the same manner you would be for a job interview.
The best listing agents prefer to use a MS PowerPoint presentation. MS PowerPoint allows you to use slide decks, visual aids, professional photography, charts, and graphs to customize your presentation.
Your Listing Presentation Must Be Editable & Customizable.
Creating the ideal real estate listing presentation starts with Microsoft PowerPoint.
There is no point in trying to create your presentation as a listing presentation PDF or most other file formats other than Microsoft PowerPoint. As PDF files and most other formats cannot be properly or easily edited. Thanks to MS PowerPoint you will be able to bring in the right data. Also there is more to a listing presentation package than just a CMA. A CMA is not a listing presentation. It is but one component of a listing presentation package.
A Winning Listing Presentation Focuses On A Strategy.
Most agents don't know how to create a winning listing presentations. There's more to a listing presentation than just a pretty design. Yes your listing presentation design must be professional and present the right impression to the seller. But what is most important is the content of your listing presentation. This requires you to develop a winning strategy. Once you have your strategy defined then you will want to write the content based upon the strategy itself.
You need more than just a pretty looking listing presentation. Yes your listing presentation must present a professional image. Yet design alone will not make a listing presentation effective. Strategic Content is what makes a listing presentation effective. This means you must devote more time to developing persuasive content as compare to an attractive design.
How To Develop A Winning Strategy.
You definitely want your listing presentation to give you the competitive advantage. It is strategy that gives you this advantage. However, strategy is where most listing presentations fall short. The typical agent listing presentation lacks where it counts most to a seller and that is buyers. Homeowners list with a real estate company because they want a buyer. If they had a buyer they certainly would have no need to list with an agent. An effective listing presentation is one that is built upon the acquisition of a buyer. Simply said... your listing presentation content must be buyer focused. Specifically you want a listing presentation that absolutely proves you are a buyer expert. This and alone will give you the competitive advantage.
Now that the best strategy has been identified... you are able to write effective content. What is required before we start writing the content is a real estate listing presentation checklist. In Part 2 of this listing appointment presentation article we will outline what to include in the listing presentation checklist.
The content must persuade the seller you are an unique agent.
Sellers want to hire agents who are unique in terms of professional abilities and marketing strategies. Only effective content will accomplish this for you. Therefore... your content must prove to the seller you are unique when it comes to selling a home. Only effective content proves you are unique. Specifically the content you want to focus upon is your track-record of successful sales. You do this by highlighting your Strategic Home Selling Plan. The area you want to target is your buyer acquisition strategy. Simply stated... you want to prove to sellers you already have buyers for their homes. This proves to be difficult for most agents. Yet by understanding the MLS you can create a list of real buyers for every listing appointment.
The content must prove you are a competent agent.
Sellers expect agents to be competent. They demand agents who are experts at their trade. To prove you are competent goes beyond just years of experience, the company you represent or the many awards you may have earned. Yes each are important but in and of themselves they are not motivational reasons why sellers choose agents. When it come to proving you are competent is all boils down to buyers because this is what the seller expects of you. Said simply... to prove you are a competent agent you must prove to sellers you have access to buyers for their homes. Once again you can through understanding how to use your local MLS board to produce a list of motivated buyers. Then you want to include this list of buyers in your listing presentation.
The content must prove you are a trustworthy agent.
As you know, real estate agents do not have the best reputation in the eyes of the public. One of the reasons is that there are too many agents who have not received adequate training. One can quickly realize why the public is cautious when it comes to agents. But you can be one of those agents having a respected reputation. It is not difficult to establish a solid reputation. What you want to do is to understand what is important to the seller. Once you know a seller's #1 concern you can realign your listing presentation to address this concern. There are many outstanding articles discussing what sellers really want from agents. In this article we will refer to the 'Google Survey of Sellers' to ascertain what sellers want from real estate agents.
What are sellers looking for in an agent? Google did a survey to uncover the answer to this question.
This survey reveals exactly what sellers want from agents. But it also reveals much more by reading between the lines. The top three expectations are actually based upon finding a buyer.
Later in this 'how to create a listing presentation' article we will discuss how to prove you have access to motivated buyers for your sellers. And we also include a video you can watch to understand how to present the right buyer strategy to a seller. By implementing these recommendations you will create a powerful and persuasive listing presentation.
Before you write the content of your listing presentation you must first design the sections within it to guarantee it is effective in terms of persuading the seller to chose you.
This will require you to understand how to design the listing presentation itself.
In Part 3 of 'how to create a real estate listing presentation' training article we will discuss sectional design.
A Thoughtful Design Is Your First Step.
To present your strategy effectively two sections are required within your listing presentation. (We recommend you have no more than two sections.)
By designing your listing presentation with these two sections you will communicate your professionalism in a way that makes it easier for your sellers to understand your home selling strategies. Plus your sellers will recognize you are knowledgeable and consider you to be an agent they can depend upon to sell the home.
This example demonstrates how to outline your listing presentation.
In Section 1 is where you prove you are unique, competent and trustworthy... In Section 2 is where you outline your Strategic Home Selling Plan...
We also recommend your listing presentation begin with this slide example. It informs the seller of the discussion flow pertaining to your Strategic Home Selling Plan. And it nicely divides the conversation into their appropriate sections. If you take note of this listing presentation slide example you can see many exceptional 'confidence messages' that are offered to the seller. The slide itself starts with... 'Our Game Plan For Success'. Then we have the 2 sections proclaiming loud and clear you are an agent of excellent. And lastly... the overall layout informs the seller you are committed and dedicated to their success.
The purpose of Section 1.
The purpose of section 1 of a listing presentation is to win the confidence of the seller. This is accomplished through 4 specific sub-sections.
1. About Me
2. About My Company
3. Client Testimonies
4. Yes I Have Access To Buyers
The purpose of each sub-section within section 1 is to prove to the seller you are unique, competent and trustworthy. This wins the confidence of the seller. It is critical you win the confidence of the seller before you begin section 2 and the discussion of your Strategic Home Selling Plan.
Later in this listing presentation article we will discuss each of these 4 important points. We call your attention to Section 1 Part D: Yes I Have Access To Buyers. It is in this point where you produce a list of buyers for the seller. You then explain to the seller how you developed this list and what you do to promote the home to this list of buyers.
It Is Essential To Win The Seller's Confidence First.
The #1 mistake agent's make is to discuss their marketing plans before they have gained the confidence of the seller. This happens because agents are not aware how important seller confidence is within the listing appointment. This is why you want to have your listing presentation divided into two sections. It is in section 1 where you can focus your time on gaining the seller's confidence. At the conclusion of section one the seller will agree you are an agent of excellence. When the seller has... it is at that very moment in time that you have actually won the listing. Only then do you move into Section 2 to discuss your plan for selling the home.
The Goal of Section 1:
To prove to the seller you are unique, competent and trustworthy. The seller will decide to list with you at the conclusion of section 1. By list we do not mean they will sign the listing agreement at this point. Rather the seller will recognize you to be an agent of excellence. This translates into a seller who 'feels safe and secure' about you and your home selling abilities. You actually win the listing at th conclusion of Section 1 before you even begin Section 2.
The Goal of Section 2:
Simply stated... to have the seller sign the listing agreement. This is accomplished by way of your Strategic Home Selling Plan.
The purpose of Section 2
The purpose of section 2 is to have the seller sign the listing agreement. This is accomplished through 4 specific sub-sections.
1. Marketing Plan
2. Service Guarantee
3. Pricing Plan (CMA)
4. Staging Plan
The purpose of each sub-section is to show the seller your Strategic Home Selling Plan. This wins the seller's agreement to list.
1. Marketing Plan
2. Service Guarantee
3. Pricing Plan
4. Staging Plan
In Part 4 of 'how to create an effective listing presentation' we will discuss the 8 components to ensure you include each within your custom listing presentation.
Here Is What We Recommend.
Begin your listing presentation with an overview page outlining what you will discuss during the listing appointment.
Then provide an estimate on how long the presentation will take.
We recommend you have an 'About Me!' sub-section within Section 1 of your listing presentation.
Include the following;
Sellers prefer to list with agents who can demonstrate a successful track record. This is the main purpose for an 'About Me!" page. But you also want to include each of the following;
1. Client Philosophy
2. Professional Designations
3. Sales awards.
4. Public recognition such as newspaper articles about yourself.
Here Is What To Ask.
Questions are good things to ask your seller. It is important to take notes of their answers. This is why we recommend you do what professionals like lawyers do... use a file folder. Then place the name of the client on the folder and put your notes inside the folder when you are done asking the questions. This process makes a lasting and positive impression upon your seller. Specifically it informs the seller you are an organized and experienced agent.
The above questions require you to use what is called a 'Safe Island' presentation. It keeps you organized and provides to you an easy way to ask the questions and record the answers. The answers to these listing presentation questions helps you to understand your client. Based upon their answers... you can stress the more important sections of the listing presentation as you continue your conversation with the seller.
Another benefit of using a 'Safe Island' presentation is it allows you to easily gather 2 pieces of information that are critical for you to have before you begin Section 2 of the listing presentation. With these 2 pieces of information you will be better able to persuade the seller to price right once you being your CMA pricing discussions.
Be Very Detailed.
Although sellers focus on the agent in terms of making the final listing decision, you can certainly help yourself by providing detailed information about your real estate company. Your company ought to be able to provide you with a list of consumer benefits. You'll want to explain to your seller why signing with your company provides an advantage.
If you are with a large company such as RE/MAX or Keller Williams... focus on the number of agents and the number of sales your company does both locally and nationally.
For smaller companies, often called boutique firms, emphasize benefits such as local knowledge, dedicated personal service and easy to reach availability. In other words, they are just not another listing for sale but rather you treat them with specialized service.
You should also have a letter from your Broker outlining the benefits your seller can expect and how easy it is to reach the Broker should the seller have additional service questions.
Many sellers desire to list with a real estate company with a proven track record. This is what you want your 'About My Company' slide say within your listing presentation. It is at this time during the listing presentation where you give to the seller the letter from your Broker.
We also recommend Broker Client Meetings. These are meetings that happen monthly. At these meetings you clients get to meet your Broker and also hear the vision of your company. This meeting goes a long way in helping you to build a referral based business.
Most agents cannot prove they have buyers.
If you are like most agents the answer is either very little or none at all. But were you aware the MLS was actually invented to help you locate buyers for your listing appointments? The buyers you can get off your MLS board are MLS Buyers.
It's What Proves Your Expertise.
Your Marketing Plan is what seals the deal. It simply must impress the seller. You will want to write your Marketing Plan in an easy to present 12 step sequence. The goal of each step is to discuss a specific benefit important to the seller. At the same time this benefit must separate you from the competition in the mind of the seller. Keep in mind the typical seller invites in between 2 to 7 agents for an interview. This means, at the very least, you are always in competition with 1 other agent for the listing. Your Marketing Plan should start with an overview of the 12 steps. Below is an example of a well crafted Marketing Plan summary.
This is an example of the introduction to a Marketing Plan found within a listing presentation. It provides an executive summary of the 12 specific benefits you will discuss with the seller. The overall strategy of the Marketing Plan are buyers. In each of the 12 points recommendations are offered to the seller to make it easier for a buyer to put an offer on the home. The strategy concept is to demonstrate to the seller you are indeed a buyer expert. By positioning yourself as an authority when it comes to buyer acquisition, you prove you are a superior agent. This translates into seller trust and confidence in you as a real estate professional.
An Agent Is Only As Good As Their Word.
Consumers demand professionals to honor their services. This is especially true when it comes to selling a home. Another consideration is the reputation of the real estate industry itself. As you are aware... it is not the best. This is why sellers are cautious when it comes to agent selection. They simply want an agent who will do exactly what has been promised. This is the purpose of a Service Guarantee. It is your opportunity to prove you are an agent of integrity... an agent who does what has been promised.
Remember... never underestimate the seller's desire to have your service guaranteed in writing. This an important part of your listing appointment presentation and is crucial for gaining the seller's trust.
Your listing presentation ought to include a page summarizing your service guarantee. As for the service guarantee itself you will have it as a separate document. We recommend your final draft of your service guarantee include an area where both you and the seller sign the document. The benefit in doing so is significant. Also... throughout the listing term you will want to refer to the specific promises you have already fulfilled as outlined in your service guarantee. This proves you are working hard to sell the home.
We recommend a weekly sale update progress report be presented to the seller. This keeps the seller informed as to the sale itself. It also serves well with respect to seller referrals.
There's No Point In Taking An Overpriced Listing.
Congratulations you have arrived at the CMA point within the listing presentation. It is the crux of your pricing strategy. The key to encouraging a seller to price at market value is to educate the seller on how price is determined. Include in your price discussions elements such as square footage, updates, number of bedrooms, etc. as compared to recently sold properties in the neighborhood.
Never take it for granted that a seller understands how price is determined. In this KW listing presentation example, the seller is given a full explanation of what a CMA is and the three factors it includes to determine the asking price of a home.
1. Similar Homes Recently Sold
2. Similar Homes Now For Sale
3. Expired Listings (Homes that did not sell).
Preparing The Home For Buyer Showings!
Many sellers do not fully appreciate 'how and what' buyers actually buy when out shopping for a home. The most powerful influence any seller can make upon a buyer is by way of decor. This is why an effective listing presentation must discuss home staging with the seller. By doing so you will be giving the seller an incredible advantage over the competition.
This is one of the most powerful slides within an effective listing presentation. It explains to the seller how price and home showing condition impacts the sale. It informs the seller of the benefits to be enjoyed through proper pricing and staging.
1. Overpriced But Showable
2. Priced Right But Not Showable
3. Overpriced & Not Showable
4. Priced Right & Showable
In Part 5 of this 'how to create a listing presentation' training article we will discuss the '12 Reasons Why' content found within an effective listing presentation.
Helping a seller to understand their selling goals.
Reason 1 informs the seller of their top 3 selling goals.
1. Maximum Price
2. Quick Sale
3. Problem Free
We then explain each of the goals to the seller and conclude by asking if they have any additional goals they want added to their sale. The reason why we want to start the Marketing Plan with this slide is most sellers do not have clearly defined goals for selling. By highlighting these goals selling clarity results.
Informing the seller on how to achieve showroom shine.
Reason 2 informs the seller you will help them make their home more attractive to buyers.
1. Through your proven experience.
2. Then an example of that experience.
Reason 2 is all about the interior of the home. We want the seller to do specific events within the home to ready the home for showings. We desire the seller to understand what is important to buyers and then implement our recommendations so that the home has the highest possible level of showing effectiveness.
Two Time-Tested & Proven Solutions.
Reason 3 informs the seller of '2 time-tested & proven strategies' for winning a buyer.
1. Benefit Display Brochures
2. Benefit Display Cards
We then explain each why we use these two strategies and how the seller benefits through he use of these two strategies. We also request the seller help us to create these two strategies. Their input is absolutely essential because they know their homes much better than does the listing agents.
When a seller agrees to help you with these 2 strategies it is a positive sign they intend to list with you.
Helping the seller to understand promotion effectiveness.
Reason 4 informs the seller of the effectiveness of certain promotional activities agents perform.
1. Open House
2. Newspaper Advertising
3. Online Advertising
The purpose of this discussion is to inform the seller on the effectiveness of each activity in terms of producing results. We then direct them to the power of the MLS Board itself and explain why it is the most effective strategy for finding a buyer.
Helping a seller to understand how buyers & sellers use the Internet.
Reason 5 informs the seller of Internet marketing for their home.
1. Buyers: Use Internet for 8 to 12 weeks before buying a home.
2. Sellers: Use Internet for 6 to 12 months before listing a home.
We then explain that only 4% of buyers are actually found online.
The remaining 96% are found through the marketing efforts of MLS agents.
Show your seller what you do online for your listings.... from Facebook, Twitter, YouTube and everything else in-between. Make sure you include your full 'online presence' when creating your presentation, leave out nothing. Demonstrate to them in your listing presentation exactly how you are leveraging the Internet and using it to uncover leads. Also show them your photography. Show current listings and how awesome they look compared to ugly photos used bu the less motivated agent. Hey... if you use a drone... bring it with you.
Helping a seller to understand how to effectively use the SmartPhone when selling.
Reason 6 informs the seller how you'll use a SmartPhone to market their home.
1. Yard Sign
3. In Car
We then outlines the benefits of each to the seller.
We also offer to the seller our Virtual Home Strategy. This strategy consists of multi-videos of the home which are placed on YouTube.com. We explain how effective video marketing is when it comes to SmartPhone technology and SmartPhone usage by home buyers.
Show how your seller benefits from your SmartPhone strategies. Have a website ready to go with url in place. Then pretend you are a buyer driving up to the Yard Sign. Explain to the seller how the buyer can pull out their SmartPhone and gain instant access to their home. Show your seller every detail of the entire process. Conclude by showing the seller how the buyer can reach out to you the agent with a simple 'touch' of a button to give you either a call or text message about wanting to view the home.
Helping a seller to understand the 5 types of home buyers
Reason 7 informs the seller of the 5 buyer types.
1. Never Buy Buyer
2. Not In A Hurry Buyer
3. Bargain Basement Buyer
4. Not Prepared But Serious Buyer
5. Pre-Approved Serious Qualified Buyer
We then discuss with the seller why buyer type 5 is the best buyer. We then explain how we target type 5 buyers.
No seller likes to vacate their home for a showing only to learn later the buyer was not qualified to even buy a home. This slide proves you know the business inside and out. It sets the seller at ease by reducing the stress associated with home showings. This is a slide you will want to discuss with your seller. It quickly informs the seller of your desire to reduce unpleasant showings.
Helping a seller to maximize price.
Reason 8 explains why agents are in the best position to negotiate for the seller with the buyer.
1. An agent is an independent 3rd party to the sale.
2. An agent will not become emotionally involved and lose perspective.
3. An agent works for the seller and will represent the seller to the highest standard possible.
It is critical to your success that you position yourself an a negotiation expert. If you recall the 'Google Survey of Sellers', negotiation is one of their top 3 concerns. This slide within the Marketing Plan effectively resolves that seller concern.
Helping the buyer stay in the deal when financing issues arise.
Reason 9 informs the seller how you may be able to resolve last minute buyer financing issues.
1. You can source out additional sources of lenders.
2. You can source out private lenders.
It's important to remind the seller 87% of all closing related problems are last minute financing issues. You may want to provide a list of lenders you look towards when trying to resolve buyer mortgage problems. Such a list confirms your status as an agent of excellence.
Helping the buyer through remorse.
Reason 10 informs the seller a buyer may feel remorse after agreeing to buy the home.
1. When this happens you contact the buyer's agent.
2. You then prepare a new CMA.
3. You then meet with the buyer and his agent to prove the investment is sound.
This slide of the listing presentation lets the seller know you are 'there for them' and you are 'willing' to do whatever it takes to close the sale. It speaks of you going beyond the extra mile... proving you are dedicated to their sale.
Helping the seller to always know the progress of the sale.
Reason 11 is how an agent keeps a seller informed on the sale of the home.
1. After each showing.
2. Hotsheet updates.
3. Weekly updates.
4. Market updates.
Plus you confirm once again that you put your promises on paper. You prove yet again you are an agent committed to their sale. This only increases your odds of winning the listing.
Helping a seller to price their home for maximum profit.
Reason 12 is about pricing a home to sell quickly.
1. Best price.
2. CMA explanation.
3. CMA presentation.
Most sellers are well acquainted with the current value of their homes. A pricing presentation offers a pricing range to sellers. An experienced agent will ask a seller where they want to be within the identified price range... low, mid or high. Based upon the seller's answer you price the listing appropriately.
In Part 6 of this listing presentation article we will discuss a sampling of other slides to include in a listing presentation.
Sent two or three days before the date of the listing appointment.
Perhaps the most important presentation you can give to the seller.
1. Introduces you to the seller.
2. Sets the stage for a successful listing appointment.
3. Provides an effective ice-breaker conversation when first sitting down with the seller at the kitchen table.
1. A pre-listing presentation empowers you to get your proven Strategic Home Selling Plan into the hands of sellers before they even talk to other agents. This places you ahead of your competition.
2. You are able to quickly communicate your proven experience and provide reasons why sellers should hire you over the competition.
3. You can include sensitive information about price, competition, market conditions before meeting the seller face-to-face. This allows the seller time to fully absorb the relevant information.
4. The pre-listing presentation sets the stage for your arrival and your listing presentation discussion. In other words... the seller is ready to do business with you.
How to be use the Internet when selling a home.
This slide shows the Internet strategy to use when selling the home.
1. Displays all sites where a listing is promoted.
2. Includes your real estate company's website.
3. Includes your own IDX empowered agent website.
Many sellers have an opinion of the effectiveness of the Internet to uncover a buyer that is not based upon real facts. They hold this opinion because they have either read, or an agent has told them, that as high as 98% of home buyers use the Internet when searching for a home. Now this statistic may be accurate yet it is misleading in that only 10% of home buyers actually can be traced to have started and found their home online. This means 90% of home buyers are NOT found online but rather through the collective advertising and marketing efforts of all agents on the MLS board.
Seller can price based upon market price definitions.
A seller has three options in terms of setting a list price.
1. Above Market Value
2. Fair Market Value
3. Below Market Value
This is the question you want to ask your sellers. The majority of sellers will answer with 'fair' market value. This means you will have a listing that is priced right and priced to sell within a reasonable amount of time. You absolutely want a slide within your listing presentation that offers to you the agent this pricing benefit.
Benefits of pricing a home at slightly below fair market value.
The 'Price It Hot' Pricing Presentation encourages a seller to price competitively.
1. Consideration is given of the competitive landscape.
2. Seller purposely prices in middle of the competitive landscape.
3. Results in more showings, perhaps multiple offers and faster sales.
Benefits of pricing a home exactly at fair market value.
The 'Price It Right' Pricing Presentation encourages a seller to price at fair market value.
1. Avoids overprice problems.
2. Explains the benefits of fair market pricing.
3. Home sells within a reasonable amount of time.
How to take advantage of the MLS for a seller.
Taking Advantage of the MLS is how to provide superior service to a seller.
1. There's more to the MLS than simply placing a listing on it.
2. You can also use the MLS to produce a list of buyers for your sellers.
3. Presentation provides the details on how to use the MLS to the benefit of a seller.
For use when presenting an offer to a seller.
The most effective strategy to use when presenting offers to sellers.
1. Gives agent total control of the offer process.
2. Eliminates offer stalls and objections.
3. Focus seller on what matters most... the price of the offer.
Be prepared... Be Organized for the listing presentation.
The more you know about the seller the greater are your odds of winning the listing. This is why you want to be prepared for the listing appointment by gathering all the facts. When you book the listing appointment ask questions about the reasons they are selling and also gather these documents.
1. Why are you selling?
2. Get the tax records.
3. Get the mortgage information.
4. When was the last time the property sold?
5. When was the last time the property was listed for sale.
6. Are there any outstanding liens?
7. Drive by the home to take an exterior photo for the listing website you will give the seller.
8. Ask them how many agents they are interviewing for the listing.
9. Ask about recent renovations.
10. Ask their opinion of the neighborhood.
11. Ask if they ever sold a home in the past.
12. Ask what they expect from an agent.
Be prepared... be organized for the listing presentation.
One of the reasons why the MLS board was invented is to empower you to create a list of buyers for your listing appointments.
1. Have at least 20 MLS buyers.
2. Included the listing cut sheets.
3. Include 2 copies of the MLS board Hotsheets.
Bring two copies of current hotsheets with you.
Have you attended MLS training? If not, you are not alone. Only 4% of agents understand how to produce a list of MLS buyers off their MLS boards. In fact, what you are selling to a homeowner when you are on a listing appointment is the MLS itself. You are offering the seller access unto the MLS. So in essence you are a MLS salesperson.
After all, the MLS is what you are offering to sellers. And it makes sense for you to know the benefits of the MLS and how to use these benefits when with your seller. You want to use an effective listing presentation... one that includes a subsection on MLS buyers. Plus you want to incorporate the MLS Hotsheets into your listing presentation.
This listing presentation slide introduces the MLS Buyer list to the seller.
1. How the mls buyer list was developed.
2. Why it is important to the sale.
3. How an agent partners with the MLS board to know when a MLS Buyer is ready to buy.
Sellers are not completely aware of how the entire process works.
Selling a home is a very stressful event for a seller. This is why an explanation of how the sales process works can be extremely useful. Explaining the process reduces the stress and helps the seller understand you Home Selling Strategy. The more homeowners know what happens behind the scenes, the more you can connect the value of hiring the right agent.
Make this data specific to their neighborhood and home.
When creating your listing presentation, always include in your presentation important neighborhood figures such as number of home sales, average list price, average sold price, number of days on the market before selling and sold percentage to list price... basically, any information the seller can use to make a more informed listing decision.
Focus Mostly On Comparable Homes Sold Over The Past 12 Months
Try to include as many comparable homes as possible in your CMA. Double check to make sure these homes are as similar to your seller's home as possible to provide a solid CMA comparison.
Be more than price analytical... be market analytical too.
Know Your Market
The better you know the seller's neighborhood... the more knowledgeable, professional and trusted you will appear. If possible, always include photos of the comparables, including upgraded appliances, swimming pools, garages, etc...
Toss All Extremes
Try to use median instead of averages. Averages include a mix of home prices that may not take into consideration the motivation of sellers and why they took the prices they accepted for their homes. By tossing out the extremes lows and highs you arrive at a better estimate of the median price of the home.
Focus Mostly On Neighborhood Listings
Try your best to choose comparables within the neighborhood. Inform the seller if you had to go outside the neighborhood due to a lack of current sales data. Discuss how by doing so may accidentally include increased or decreased value due to neighborhood location itself. You will want to take an average of homes in that neighborhood based upon square footage and compare it to homes in their own neighborhood to arrive at a more accurate price range.
Discuss Seasonality With The Seller
Yes seasonality impacts current market values. It is a known fact homes sell more often in spring as compared to winter months. Explain to the seller how this may impact the asking price for the home should the seller be selling outside the most active season of the year.
Never come empty handed.
Were you aware a listing appointment is a social event as well as a business meeting? It is as much a social event as is a dinner at your friend's home. Speaking of dinner at your friend's home... would you arrive for dinner empty handed... without a gift to show appreciation to your friend for inviting you into the home?
Yet agents arrive at a seller's front door empty handed... without a gift of appreciation for the seller. Why do agents behave this way? They fail to realize a listing appointment is a social event. Your most important task when first meeting the seller is to show your appreciation. After all, the seller have extended you an awesome opportunity.
1. A bouquet of 12 roses.
2. Box of chocolates.
3. Coloring books for the kids or movie tickets if older.
The foyer is where you seize 'internal' control of the listing appointment.
As you enter the home you also must have a plan to impress the seller about your experience. We recommend a foyer plan. If you lack a foyer plan then it means the seller is in control of the appointment. This is the last thing you want when on the appointment. The best strategy to use when in the foyer is to ask for a tour of the home. This gives you the time to build rapport with the seller. It also provides you an opportunity to gather more information you may need for the meeting. It also hands control of the listing appointment over to you.
Don't be in a rush to start your listing presentation!
1. Start with your Pre-Listing Presentation. Ask the seller if they have any questions & then simply answer.
2. Then use your 'Safe Island' presentation. Discuss the questions and listen closely to the answers.
3. Then begin your listing presentation.
Look your very best.
Take time to prepare yourself to look your best. You certainly want to look as professional as you can possible be as an agent. Remember... the seller is expecting a professional to arrive at the home. You must ultimately decide what works best for you.
Research Proves It Matters.
In real estate sales you only get one chance to win the listing. You certainly do not want to blow it by making a poor first impression. People are adept at uncovering the motivations of others through body language.
For example... in just a short 30 minute conversation between two people they can send more than 800 nonverbal signals to one another. Even if you are dressing and speaking eloquently, if your body language is poor you're not going to make a positive first impression.
Think About Your Ornaments.
Your clothes, jewelry, rings, watches, shoes and even your socks impact people. You may want to ask your Broker what he/she think when they see you. Never take their feedback personally. You want to know because you want to have a better and more powerful first impression. Make sure you give consideration to what you are wearing as it does impact your results. Be wise and discover what your 'look' is really saying to people about yourself.
Never underestimate the revealing nature of your handshake.
Your Handshake Yells Loudly!
Few agents realize just how important their handshake is when on the listing presentation appointment. By perfecting your handshake you can prove you are a seasoned professional. Watch how you extend your hand. A palm out reveals you are submissive. A vertical reveals you are equal to the person you are meeting. Be mindful of your fingernails. Do you have naturally sweaty hands? Also the grip of the handshake. Be in the middle it terms of grip strength. Yes your hands matter.
Are you aware the typical seller interviews 2 to 7 agents before choosing one to represent them on the sale of their home. This means you are in competition with at least 1 other agent for every listing appointment you attend. To separate yourself from the competition and win the listing it all comes down to content of your listing presentation. An effective listing presentation is one that focuses on what a seller wants. And what a seller wants is a buyer. Therefore you want your listing presentation content to be 100% buyer focused. This strategy is very different from the typical listing appointment presentation that makes no mention of buyers... the content of an effective listing presentation includes a section where you put a list of real buyers on the sellers kitchen table. By doing so you prove to the seller you are unique, competent and trustworthy. Each of the presentation designs listed below have exactly that as their content. These 15 listing presentation designs have been created in MS PowerPoint. This means you can customize and edit your listing presentation in any way you want.
It is unfortunate many agents do not use an effective listing presentation when on the listing appointment. They do so because they do not value the purpose of a listing presentation. It is hoped this article has increased your understanding of a listing presentation and why one is so important when you are on listing appointments.
How To Create & Write An Effective Listing Presentation That Wins Listings
Impress sellers with your very own custom listing presentation.
The only listing presentation that's proven & endorsed by top agents.